This website is operated and owned by Folkestone Owl Rescue and whose registered address is:
57 Downs Road
We at Folkestone Owl Rescue are committed to protecting the privacy of visitors to our website and those communicating electronically with us.
Types Of Information We Might Gather From You
We may collect, store and use the following types of information about visitors and users of our website.
Information Supplied To Us
Information supplied to us via contact forms, email and other electronic communication methods, including, but not limited to personal information such as:
- Email address
- Telephone number
- Other personal information you might choose to supply to us
Information Automatically Collected By Our Website
Each time that an individual visits and uses our website, we may automatically collect information including, but not limited to:
This may include an anonymised version of your IP address, the web browser, device and operating system you use.
Information About Your Visit
To better understand user activity on our website and identify improvements, we may collect information about the pages you visit, how long you are on the website, how you arrived at the website as well as information pertaining to the performance of the webiste during your visit (eg page load times).
Information Supplied Third Parties
This website uses Google Analytics to track and analayse data about the length and frequency of your visits to our website, as well as other information mentiond above such as pages you have visited, media you have interacted with, and the browser, device and operating system that you use when you do so.
Further information about how Google Analytics is used can be found at: Google Analytics
How We Use The Information We Collect
We use the information we collect in the following ways:
Information You Supply To Us
Personal and identifiable information you directly supply to us is used to provide the services that we offer. Using the information you supply, we may contact you to discuss our services in further detail.
We do not share this information with third parties.
Information We Collect Automatically
Information that is automatically collected will be used for the following purposes:
For statistical and analytical purposes, for example to understand the average length of time users spend on our website.
For troubleshooting and website improvements. By better understanding what our visitors are looking at, how long they are visiting for, and monitoring technical performance, we are better equipped to improve these aspects of our website.
Information that is collected automatically is anonymised and does not personally identify you.
Disclosure Of Your Information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server located near London in the United Kingdom. We use a trusted third party website and hosting provider (Digital Ocean) to facilitate the running and management of this website. Digital Ocean meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Digital Ocean process, is kept secure and only processed in the manner we instruct them to. Digital Ocean cannot access, provide, rectify or delete any data that they store on our behalf without permission.
We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third Party Links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your Rights - Access To Your Personal Data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to Folkestone Owl Rescue. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).